Terms of Service

By subscribing to services provided by Aro Digital ("Provider"), the Client ("You") agrees to be bound by the following terms and conditions.

1. Service Definitions & Scope

A. Aro One™ (Subscription)

This service acts as your "Digital Operating System," consolidating your hosting, maintenance, and design infrastructure.

• Included Infrastructure: Managed hosting, domain registration/renewals, SSL security, and Hosted Professional Email (see Section 2).
• Growth Partner Updates: As outlined in our portfolio offer, we act as a partner in your growth. We include standard website expansion (e.g., creating a new "Services" page, adding a "Team" section, or updating text/images) at no additional cost.
• Work Schedule: To maintain high quality for all members, updates are executed in weekly work blocks. Requests are consolidated and prioritized in the order received.
• Excluded (Billable): While standard growth is included, complex custom development is billable. This includes building custom e-commerce engines, database applications, API integrations, or writing original copy. These projects will always be quoted for approval before work begins.

B. SEO Boost (Add-On)

• Included: Monthly on-page optimization (e.g., metadata, header hierarchy, alt-text, internal linking) and quarterly technical health audits.
• Excluded: Off-page strategies (such as link building, PR, or social media management) and Generative Engine Optimization (GEO).

Disclaimer: Provider uses industry best practices but does not control search engine algorithms (e.g., Google). Therefore, specific rankings, traffic numbers, or sales results cannot be guaranteed.

2. Email Acceptable Use Policy

• Standard Use Only: Email accounts are strictly for transactional and person-to-person business communication.
• No Bulk Marketing: The use of Aro Digital hosted accounts for bulk marketing, cold email campaigns, or mass newsletters is strictly prohibited.
• Violation: If you wish to send marketing blasts, you must use a dedicated third-party service (e.g., Mailchimp, ConvertKit). Sending spam or bulk mail from an Aro Digital inbox puts our server reputation at risk and may result in immediate suspension of your email services.

3. Payments & Cancellation

• Automatic Billing: Services are billed on a recurring monthly basis via Stripe.
• Failed Payments: Failure to process payment may result in a temporary suspension of services until the balance is cleared.
• Cancellation: You may cancel services at any time. To prevent the next scheduled charge, cancellation requests must be received in writing (email is acceptable) at least 3 business days prior to your renewal date. There are no refunds for partial months.

4. Intellectual Property & Licensing

• Your Content: You own all unique text, images, and branding assets you provide.
• Our Code: Aro Digital retains ownership of the underlying source code, design themes, reusable libraries, and the "Aro Digital" infrastructure used to power the website.
• The License: Upon payment, you are granted a limited, non-exclusive, revocable license to use the website code solely while your subscription is active and in good standing. If the subscription is cancelled or terminated for non-payment, this license is revoked.

5. Limitation of Liability

Provider’s liability shall be limited to the amount paid by the Client in the one (1) month preceding any claim. Provider is not liable for indirect damages, data loss due to third-party outages, or business interruptions.

6. Governing Law

These terms shall be governed by the laws of the State of South Carolina. Any legal action or proceeding related to this Agreement shall be brought exclusively in the federal or state courts located in South Carolina.